Bournemouth Pier 2022

Careers on Bournemouth Pier

Looking for local seasonal work?

We’re looking for enthusiastic, reliable staff to work on the pier. Full training and uniforms will be provided.

The pier includes RockReef & PierZip, Key West Bar & Grill and retail shops & kiosks. Any jobs available in these businesses will be displayed here.

Find out more about the current jobs available below.

Read the descriptions below and apply with a CV and covering letter to the email listed.



Varied hours available –  Must be available to work evenings, weekends, school holidays, including the summer holidays.

Salary – up to £10.42 per hour.

Pension contribution subject to auto-enrolment requirements.

Experience in a hospitality/Leisure/Customer Service environment is preferred but not essential.



About the Job:

At RockReef we’re all about fun, adventure and awesome customer service!

We’re looking for hard working, friendly staff who are willing to go the extra mile for a great customer experience.

As an instructor you’ll be in a physically and mentally challenging environment.

In-house training will be given and you will be expected to adhere to our Health & Safety processes. You’ll need to be able to work unsupervised at heights and help anxious customers in a safe and friendly manner.




  • Ensure all safety processes and briefings are conducted correctly
  • To use all equipment in a safe manner as trained
  • To undertake PPE and site inspections and record them
  • Fit, remove and inspect PPE
  • To undertake opening and closing checks of activity areas
  • Ensure all participants are safe to participate and understand safety instructions
  • Report and record all accidents and incidents



Customer Service:

  • Ensure a high standard of customer service
  • To do everything within reason to minimise customer complaints and maximise customer enjoyment
  • Occasional reception work and assisting with customer enquiries and bookings



  • To assist with marketing as required
  • To read and comply with the company staff handbook


Person Specification:

  • Safety conscious with a professional outlook
  • Positive, can do attitude
  • Ability to work independently and use initiative
  • Must meet operational standards
  • Experience of working with people of all ages and backgrounds
  • Familiar with Health & Safety processes and legislation
  • Excellent customer service skills
  • Excellent interpersonal and communication skills
  • High energy levels, enthusiasm and a great work ethic
  • Computer/till literate
  • Experience of cash/payment handling
  • Experience of people management
  • Must be able to work in an active environment
  • Comfortable with heights
  • Good at working with children and anxious people
  • Ability to deal with difficult customers


We are looking for reliable and enthusiastic staff to join our team.  If you have great customer service skills and are looking for a workplace with a view, please send your CV to: Mbeavan@thebournemouthpier.com