We’re looking for enthusiastic, reliable staff to work on the pier. Full training and uniforms will be provided.
The pier includes RockReef & PierZip, Key West Bar & Grill and retail shops & kiosks. Any jobs available in these businesses will be displayed here.
Find out more about the current jobs available below.
Read the descriptions below and apply with a CV and covering letter to the email listed.
RockReef Activity Attraction & PierZip is located on Bournemouth Pier, RockReef is based on adventure sports with climbing and adventure activities for all ages and is home to the world’s first pier to shore zip line.
We’re looking for someone to join our team who has a passion for well-being and all-round excellence, someone who will help us develop and grow our attractions to ensure we continue to provide excellent customer experiences. You need to be friendly and approachable and passionate about making sure everyone has fun.
Experience:
Must have held a management position within the leisure/hospitality industry for at least 12 months.
Job Role:
You will be part of the Bournemouth Pier hands on Management Team to oversee all aspects of the onsite management of the RockReef Indoor Adventure and PierZip attractions on Bournemouth Pier.
A primary focus will be ensuring the safe and correct operation of all facilities and adherence to correct procedures
Optimising commercial potential by introducing, and continually promoting, an active and positive safety and sales culture amongst the entire team.
Leading the team to promote new experiences and introduce customers to new and alternative ways to enjoy the attraction.
Delighting the customer, in a safe and fun environment and encouraging their full enjoyment of all the facilities in order to maximise short term and long term profitability of the business. This is the combined purpose of all attractions staff.
RockReef/PierZip Manager responsibilities:
Reporting to Pier General Manager
Direct Reports – RockReef Assistant Manager, Lead Instructor, Senior Instructors, Reception Supervisor, RockReef Café Supervisor.
Working Hours and Conditions
Your normal working week will be 40 hours a week, which will include weekends and public holidays due to the nature of visitor attractions. Extra hours may often be required at peak times.
Salary: £28-£35K per annum DOE
Job Types: Full-time, Permanent
COVID-19 considerations:
RockReef & PierZip follow all government recommendations for attractions
Work remotely:
COVID-19 precaution(s):
Restaurant General Manager vacancy: A fantastic opportunity for a General Manager looking to make the next step into a unique venue with huge opportunities. Key West Bar & Grill is situated on the end of the iconic Bournemouth Pier.
As a General Manager within our business you will be responsible for all the site KPIs and development plan. You will have been in a General Manager role for at least 12 months and have experience in corporate events, functions, weddings, seasonal trade operation and online booking systems. You will have experience in large capacity table service venues within a bar/fresh food environment.
You will…
What are we looking for? Are you…
We’re very excited about this role and would love to hear from you if you think you have what it takes!
Who we are and what we do
Openwide International was formed in 1992 and employs a permanent team of over 60 staff. We maintain a network of internationally renowned experts in all areas of resort/attraction development and operation as well as theatrical production.
OUR OPERATIONS INCLUDE:
Please note: due to volumes of applicants, our vacancies can close early. Make sure you get your applications in as soon as possible to avoid disappointment!
Salary: OTE £28-£35k per annum DOE plus benefits
Job Types: Full-time, Permanent
COVID-19 considerations:
Key West follows all Covid government recommendations to protect our employees and customers.
Work remotely:
COVID-19 precaution(s):
We are looking for enthusiastic and experienced bar & waiting staff to join our team. Key West is a unique operation located at the end of Bournemouth Pier catering for a wide range of customer expectations, from our popular coffee & cake deal, weddings receptions and evening events to cocktails and lunches.
Key West has 250 covers inside and a further 250 on our large outside terrace.
Main responsibilities:
Tasks will include food and drink preparation, money handling and customer service.
Ideal candidate:
Hours of work will be flexible but will include evenings, weekends and school holidays.
Hourly rates will be variable dependent on experience.
This is a full time seasonal job until the end of September.
Salary: £8.00-£10.00 per hour
Job Types: Full-time, Temporary
Contract length: 6 months
Schedule:
COVID-19 considerations:
We follow all government recommendations for restaurants and staff are fully trained in our Covid procedures.
Flexible Working Options Available:
Duties:
Work remotely:
COVID-19 precaution(s):
We have an exciting opportunity for a number of Sia security guard to join our growing business on Bournemouth seafront. Our continuing success is down to the talent and hard work from our people.
The Role
Our Security guard are the face of our business and are there to help customers, protect staff and reduce shoplifting. As a fast paced retailer we put customers first, second and third in everything we do. This role will require you to control queue system, suspicious subjects, protect other team members and reduce shoplifting as well as when require help with stock/ deliveries.
Key responsibilities will include:
The Requirements
– Experience gained within a retail environment preferred.
– Flexibility towards working hours.
– Strong communication skills and ability to participate as a key team member.
Benefits
– Working next to Bournemouth’s beautiful sandy beaches
– Up to 50% discount across our brands including RockReef activity center
Job Type: Full-time Until September 2021
Job Type: Full-time
Contract length: 3-9 months
Expected Start Date: 29/03/2021
Salary: From £9.00 per hour
Job Types: Full-time, Fixed term
Salary: From £9.00 per hour
Benefits:
Schedule:
Experience:
Licence/Certification:
Job Duties:
COVID-19 precaution(s):
We have an exciting opportunity for a number of general assistants to join our growing business on Bournemouth seafront. Our continuing success is down to the talent and hard work from our people.
The Role
Our retail assistant are the face of our business and are there to help customers. As a fast paced retailer we put customers first, second and third in everything we do. This role will require you to have a can-do attitude and to be able to work as part of a team, as well as using your own initiative.
Key responsibilities will include:
· Customer Service-Ensure we always understand our customers’ needs.
· Product Knowledge-Providing detailed information about our products to customers.
· Replenishing Stock- Maintaining high standards throughout your department.
· Merchandising-Following guidelines to make sure products are displayed correctly.
· Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value.
· Working on tills accurately and efficiently, to provide a positive customer experience.
· Understanding and following Food safety & hygiene guidelines
The Requirements
– Experience gained within a retail environment preferred.
– Confident approach towards maximising sales opportunities.
– Flexibility towards working hours.
– Strong communication skills and ability to participate as a key team member.
Benefits
– Working next to Bournemouth’s beautiful sandy beaches
– Up to 50% discount across our brands including RockReef activity centre
Job Type: Full-time Until September 2021
Salary: £8.20-£8.72 per Hour
Job Types: Full-time, Fixed term
Salary: £8.20-£8.72 per hour
Benefits:
Schedule:
Experience:
COVID-19 precaution(s):
We have an exciting opportunity for a number of general assistants to join our growing business on Bournemouth seafront. Our continuing success is down to the talent and hard work from our people.
The Role
Our catering are the face of our business and are there to help customers. As a fast paced retailer we put customers first, second and third in everything we do. This role will require you to have a can-do attitude and to be able to work as part of a team, as well as using your own initiative.
Key responsibilities will include:
· Customer Service-Ensure we always understand our customers’ needs.
· Product Knowledge-Providing detailed information about our products to customers.
· Replenishing Stock- Maintaining high standards throughout your department.
· Merchandising-Following guidelines to make sure products are displayed correctly.
· Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value.
· Working on tills accurately and efficiently, to provide a positive customer experience.
· Understanding and following Food safety & hygiene guidelines
The Requirements
– Experience gained within a catering environment preferred.
– Confident approach towards maximising sales opportunities.
– Flexibility towards working hours.
– Strong communication skills and ability to participate as a key team member.
Benefits
– Working next to Bournemouth’s beautiful sandy beaches
– Up to 50% discount across our brands including RockReef activity center
Job Type: Full-time Until September 2021
Job Type: Full-time
Job Types: Full-time, Fixed term
Salary: £8.20-£8.72 per hour
Benefits:
Schedule:
Experience:
COVID-19 precaution(s):
The Role
We are looking for an administration assistant to work with our small friendly team located on Bournemouth Pier.
We are looking for someone who is well organised and has the ability to prioritise workloads. This is a new and varied position so you must have a willingness to develop within the role and be adaptable to the needs of the business.
The Openwide team is made up of multiple businesses but we all work together to help each other, improve the businesses, and we like to have a laugh while we do it.
Duties to include:
Entering invoices/credit notes on accounting systems
Filing financial and human resource documents
Transaction Analysis report
Inputting new employees onto payroll system
Ordering stationary for pier operations
Updating Microsoft word templates and spreadsheets using Microsoft excel
Liaising with suppliers (i.e. chasing printers and arranging delivery or collection of goods)
Printing and laminating
Assisting in event organisation & administration; Includes keeping Eventbrite events up to date and transferring customer information to Collins software. Customer communication including sending e-mails, telephone communication, and taking payments over the phone.
Sending event & wedding packs to customers
Keeping onsite Marketing material up to date (i.e. replacing posters etc)
Updating LED screen with new adverts
Adhoc Market research
Updating databases
Various Adhoc administration jobs
The ideal candidate will have
Excellent verbal & written communication skills
Good timekeeping
Attention to detail
Great organisation
Proficient IT skills with experience in Microsoft office
Hours will be Monday – Friday 9am – 5:30pm
Salary £16-£19K DOE
If you would like to be put on a waiting list for other or similar positions here on the Bournemouth Pier, please email your cv and covering letter to recruitment@thebournemouthpier.com
We can hold all CVs on record for a maximum of 6 months.