logo
Copyright Bournemouth Pier 2017

Jobs

Looking for local seasonal work?

We’re looking for enthusiastic, reliable staff to work on the pier during peak summer season. Full training and uniforms will be provided.

We have roles available in RockReef & PierZip, Key West Bar & Grill and retail shops & kiosks.

Jobs available include RockReef Instructors, Reception Staff, Cafe Assistants, Kiosk Staff, and Retail Sales Assistants. Find out more about the jobs available below.

Read the descriptions below and apply with a CV and covering letter to the email listed.

RESTAURANT KIOSK SUPERVISOR (KEY WEST)

Key West Kiosk – Bournemouth Pier

A unique position, with challenges of managing the busy summer season on the pier.

Main responsibilities:

  • Motivate and inspire the team through a genuine passion for hospitality.
  • Drive sales by ensuring guest satisfaction, through standards and service.
  • Maximise profits by controlling food, beverage and labour costs.
  • Experience in catering or retail necessary, both would be fantastic.

Person Specification:

  • Hygiene-conscious with a professional outlook
  • Positive, can do attitude
  • Ability to work independently and use initiative
  • Must meet operational standards
  • Minimum 1 years’ experience in a catering supervisory role
  • Familiar with Health & Safety processes and legislation
  • Excellent customer service skills
  • Excellent interpersonal and communication skills
  • High energy levels, enthusiasm and a great work ethic
  • Computer/till literate
  • Experience of cash/payment handling
  • Experience of people management
  • Must be able to work in an active environment
  • Good at working with customers of all ages
  • Ability to deal with difficult customers

Job Type: Full-time (Seasonal)

Salary: £8.00 to £8.25 /hour

Uniform provided.

To apply for the position please email keywest@thebournemouthpier.com with a short covering letter and your CV.

RESTAURANT KIOSK ASSISTANT (KEY WEST)

Key West Kiosk – Bournemouth Pier

This is a great opportunity for a customer-focused individual to join our amazing team this summer. You need no prior experience to do well in this role, although previous customer service experience would be an advantage.

Main responsibilities:

  • Provide outstanding levels of customer service.
  • Serve food & drinks.
  • Maintain kiosk hygiene standards.
  • Have a great attitude.
  • Be flexible with working hours.
  • Demonstrate your ability to work in a team.
  • Be able to communicate with customers and other team members effectively.

If you enjoy working in a fast paced environment then why not apply to join our team today today.

Job Type: Full/part time (Seasonal)

Salary: Minimum wage

Full training and uniforms provided.

To apply for the position please email keywest@thebournemouthpier.com with a short covering letter and your CV.

CAFE SUPERVISOR (ROCKREEF)

RockReef – Bournemouth Pier

Hours

20 +

 

Salary

£8.25 per hour

 

Pension contribution subject to auto-enrolment requirements.

 

About the Job

 

At RockReef we’re all about fun, adventure and awesome customer service!

We’re looking for hard working, friendly staff who are willing to go the extra mile for a great customer experience.

 

As a café supervisor you will play a pivotal role in providing a warm and welcoming experience for all of our customers. You will be proficient in food health and safety and have experience leading a team.

 

Main duties and responsibilities

Leadership

  • To manage the team of café assistants
  • Ensure all café staff provide a high level of customer service
  • Provide training for new café assistants and ongoing training throughout their employ
  • Be responsible for café cleanliness, deep cleans and completion of daily records for health and safety

 

Responsibilities

  • Ensure all safety processes are conducted properly
  • To use all equipment in a safe manner as trained
  • Opening and closing of the café and ensuring the café is secure at all times
  • Attending team meetings as appropriate
  • Ensure the day-to-day running is smooth and the café is set up to a high standard
  • Maintaining cleaning throughout the day
  • Cash handling, refunds and cashing up
  • Stock Management; ordering and storage of food, stock take, maintaining adequate stock levels
  • Be responsible for the running of birthday parties and events including catering and hosting

Customer Service

  • Ensure a high standard of customer service
  • To do everything within reason to minimise customer complaints and maximise customer enjoyment
  • Ensure all café assistants maintain a high level of customer service

Other

  • To assist with marketing as required
  • To read and comply with the company staff handbook

Person Specification

  • Safety conscious with a professional outlook
  • Positive, can do attitude
  • Ability to work independently and use initiative
  • Must meet operational standards
  • Minimum 1 years’ experience in a catering supervisory role
  • Familiar with Health & Safety processes and legislation
  • Excellent customer service skills
  • Excellent interpersonal and communication skills
  • High energy levels, enthusiasm and a great work ethic
  • Computer/till literate
  • Experience of cash/payment handling
  • Experience of people management
  • Must be able to work in an active environment
  • Good at working with customers of all ages
  • Ability to deal with difficult customers

To apply for this position please email your CV and covering letter to recruitment@thebournemouthpier.com

SALES ASSISTANT – FULL/PART TIME

Retail & Kiosks – Pier Approach

We have an exciting opportunity for a number of retail sales assistant to join our growing business. Our continuing success is down to the talent and hard work from our people.

Sales Assistants are the face of our business and are there to help customers. As a fast-paced retailer we put customers first, second and third in everything we do. This role will require you to have a can-do attitude and to be able to work as part of a team, as well as using your own initiative.

Main responsibilities

  • Customer Service – Ensure we always understand our customers’ needs.
  • Product Knowledge – Providing detailed information about our products to customers.
  • Replenishing Stock – Maintaining high standards throughout your department.
  • Merchandising – Following guidelines to make sure products are displayed correctly.
  • Targeted on having appropriate till point conversations with every customer to add on sales and increase the average transaction value.
  • Working on tills accurately and efficiently, to provide a positive customer experience.

Ideal candidate

  • Experience gained within a retail environment preferred (1 year minimum)
  • Confident approach towards maximising sales opportunities
  • Flexibility towards working hours
  • Strong communication skills and ability to participate as a key team member.

Benefits

  • Working next to Bournemouth’s beautiful sandy beaches
  • Up to 50% discount across our brands including RockReef activity centre
  • Full-time or part-time hours
  • Salary: £7.38 to £7.83 per hour

To apply for this position please email your CV and covering letter to retail@thebournemouthpier.com

RECEPTIONIST

RockReef Activity Centre – Bournemouth Pier

An exciting opportunity has arisen to join our team here at RockReef!

As a receptionist you will be the first port of call for our customers.

Main responsibilities

  • Answering enquiries via phone calls and email
  • Greeting of guests
  • Giving advice on products
  • Taking individual and group bookings
  • Receiving payments
  • Performing basic clerical duties and admin tasks as needed
  • Cash handling and till reconciliation
  • Part-time up to 16 hours a week. (Hours will increase during school holidays)

Ideal candidate

  • Good command of the English language
  • Sound IT skills (Word processing, Emails, Till use)
  • Work well with children
  • Weekend availability
  • Organisational skills
  • Ability to work under pressure at busy times
  • Strong written and oral communication

To apply for this position, please email your cv and covering letter to recruitment@thebournemouthpier.com

SEASONAL CAFE STAFF

RockReef Activity Centre – Bournemouth Pier

An exciting opportunity has arisen to join our team here at RockReef!

As a Cafe Staff member you will be the first port of call for our customers.

Main responsibilities

  • Cash handling and till reconciliation
  • Serving customers in a pleasant and courteous manner
  • Undertaking the preparation of the food and beverages served in the café
  • Must be able to work weekends & school holidays.

Ideal candidate

  • Good command of the English language
  • Excellent customer service
  • Work well with children
  • Flexible hours
  • Attention to detail
  • Work as part of team

To apply for this position, please email your CV and covering letter to recruitment@thebournemouthpier.com

SEASONAL ROCKREEF INSTRUCTOR

RockReef Activity Centre – Bournemouth Pier

An exciting opportunity has arisen to join our team here at RockReef!

We are currently looking for a seasonal instructor. If you are working in a boring shop, office or restaurant and are looking for a change, something exciting and new. If you have a great personality, amazing social skills and are looking for a challenge.

Ideal candidate

  • Good command of the English language
  • Amazing social skills
  • Work well with children
  • Flexible hours
  • Attention to detail
  • Work as part of team
  • A head for heights will be essential.

Full training will be given, if you have a passion for anything sporty and you want a challenge as well as just a job then you may be the right person for us.

Hours of work will be flexible with evening and daytime shifts available. You must be prepared to work school holidays, bank holidays and weekends.

Contracts will be discussed upon a successful interview. Hourly rates will also be variable dependent on experience and position.

To apply for this position, please email your CV and covering letter to recruitment@thebournemouthpier.com

If you would like to be put on a waiting list for other or similar positions here on the Bournemouth Pier, please email your cv and covering letter to recruitment@thebournemouthpier.com

We can hold all CVs on record for a maximum of 6 months.

X